Last updated: 15 September 2026

1. Introduction

This Privacy Policy explains how Leadopo s.r.o. ("Leadopo", "we", "us", or "our") collects, uses, stores, and protects your personal data when you visit our website leadopo.com (the "Website"), contact us, or use our services.

We are committed to protecting your privacy and processing your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (the General Data Protection Regulation, or "GDPR") and Act No. 18/2018 Coll. on the Protection of Personal Data of the Slovak Republic.

2. Data Controller

The controller responsible for your personal data is:

Leadopo s. r. o. Registered office: Sabinovská 65/9, 821 03 Bratislava, Slovak Republic Company ID (IČO): 57 187 380 Tax ID (DIČ): 2122601844 VAT ID (IČ DPH): SK2122601844 Registered in the Commercial Register of the Bratislava III City Court, Section: Sro, Insert No. 191370/B Email: info@leadopo.com

For any questions about this policy or how we handle your data, please contact us at info@leadopo.com.

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification and contact data: name, surname, job title, company name, email address, telephone number, postal address.

• Communication data: the content of messages you send us via email, contact forms, or other channels, and our correspondence with you.

• Business and service data: information you provide when you engage our services or discuss a potential engagement (e.g. project details, marketing and CRM data relevant to the work).

• Technical and usage data: IP address, browser type and version, device information, operating system, referring URLs, pages visited, and the dates and times of your visits.

• Cookie and tracking data: information collected through cookies and similar technologies (see Section 7).

We collect this data directly from you (for example when you fill in a form or email us) and automatically when you use the Website.

4. Purposes and Legal Bases for Processing

We process your personal data only where we have a valid legal basis under the GDPR:

PurposeLegal basis (GDPR Art. 6)Responding to your enquiries and communicating with youLegitimate interest (Art. 6(1)(f)) or steps prior to entering a contract (Art. 6(1)(b))Providing and administering our servicesPerformance of a contract (Art. 6(1)(b))Sending marketing communications and newslettersConsent (Art. 6(1)(a)) or legitimate interest for existing clientsImproving and securing the Website, analyticsLegitimate interest (Art. 6(1)(f)) or consent for non-essential cookiesComplying with legal and accounting obligationsLegal obligation (Art. 6(1)(c))

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Marketing Communications

If you have given consent or are an existing client, we may send you information about our services, updates, and offers. Every marketing email includes an option to unsubscribe. You can also opt out at any time by contacting us at info@leadopo.com.

6. How We Share Your Data

We do not sell your personal data. We may share it with:

• Service providers and processors who help us operate our business and Website, acting on our instructions under data processing agreements. These may include, for example:

  • Website hosting and infrastructure providers;

  • CRM, marketing, and email platforms (e.g. HubSpot);

  • Analytics and advertising providers (e.g. Google);

  • Communication and productivity tools. [Adjust this list to reflect the specific tools Leadopo uses.]

• Professional advisers such as accountants, auditors, and lawyers, where necessary.

• Public authorities where required by law.

7. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to function correctly, analyse traffic, and (where you consent) support marketing.

• Essential cookies are required for the Website to work and do not require consent.

• Analytics and marketing cookies are used only with your consent, which you can give or withdraw through our cookie banner or your browser settings.

You can manage or disable cookies in your browser settings. Disabling essential cookies may affect the functionality of the Website.

[If you use a specific cookie-consent tool or maintain a detailed cookie list, link it here.]

8. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA). Where this happens, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses or an adequacy decision, so that your data receives an equivalent level of protection.

9. Data Retention

We keep your personal data only for as long as necessary for the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it. Retention periods depend on the type of data and the applicable legal obligations (for example, accounting records are kept for the period required by Slovak law).

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Under the GDPR, you have the right to:

• Access your personal data and obtain a copy of it;

• Rectify inaccurate or incomplete data;

• Erase your data ("right to be forgotten") in certain circumstances;

• Restrict processing in certain circumstances;

• Object to processing based on legitimate interests or for direct marketing;

• Data portability — receive your data in a structured, commonly used, machine-readable format;

• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at info@leadopo.com. We will respond within the timeframes required by law (generally one month).

12. Right to Lodge a Complaint

If you believe we have not handled your personal data lawfully, you have the right to lodge a complaint with the Slovak supervisory authority:

Úrad na ochranu osobných údajov Slovenskej republiky (Office for Personal Data Protection of the Slovak Republic) Hraničná 12, 820 07 Bratislava 27, Slovak Republic Website: www.dataprotection.gov.sk

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the "Last updated" date at the top. Significant changes will be communicated where appropriate.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Leadopo s. r. o. Sabinovská 65/9, 821 03 Bratislava, Slovak Republic Email: info@leadopo.com